Sarah Petty
1) Worth every penny: build a business that thrills your customers and still charge what you're worth
There's a radically different way to run a small business, one in which the owners focus on offering specialized products and over-the-top customer service—not on matching the prices of their competition. Worth Every Penny encourages business owners to use a different business model, one that is designed to maximize their advantages over the big-box stores and other discounting competitors.
They'll learn how to:
- -Create a brand that
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